Privacy policy

Learn how AI Boxy handles information during consultation, order confirmation, and after-sales support.

This page explains how AI Boxy collects, uses, retains, and communicates information shared during consultation, order setup, payment confirmation, order handling, and after-sales support.

Reading note

The pages below are the current public policy and service disclosures for AI Boxy and apply to orders placed through this site, the purchase flow, Chatway conversations, and directly related support scenarios.

Compliance information

Scope

This policy applies to information submitted through the landing page, purchase page, Chatway widget, and any forms or emails directly related to order handling.

Compliance information

Information we may collect

While providing the service, we may collect contact details, payment confirmation details, order identifiers, and the ChatGPT account information required to complete the recharge. Unless explicitly stated otherwise, we do not ask you to submit your password directly.

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How information is used

Information is used only for order setup, payment confirmation, recharge handling, exception checks, refunds or compensation, after-sales communication, and necessary compliance records.

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Retention and deletion

Order and support records are retained for the reasonable period needed to complete the service, handle after-sales issues, and perform basic risk checks. Once no longer needed, the information is no longer actively used.

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Support requests

For order questions, after-sales support, or privacy-related requests, contact us first through the Chatway widget on the site. Supporting materials can also be sent to [email protected].