See how AI Boxy handles failed orders, 30-day subscription-drop coverage, and after-sales follow-up.
The pages below are the current public policy and service disclosures for AI Boxy and apply to orders placed through this site, the purchase flow, Chatway conversations, and directly related support scenarios.
If the recharge still cannot be completed after payment is confirmed, we first verify account status, information completeness, and payment records, then arrange either a refund or continued investigation. Progress is shared through Chatway or the order contact details.
If the subscription drops or access is abnormally interrupted within 30 days after a successful recharge, AI Boxy handles compensation on a prorated basis and continues the case through after-sales support.
Refund or compensation requests are processed after checking order records, payment proof, and support history. Final arrival time depends on the payment channel, bank, or platform handling cycle.
Results may be affected if the account itself is abnormal, required information is missing or incorrect, an active subscription is renewed too early, the buyer does not follow the stated steps, or there is an external platform change beyond AI Boxy control.
All after-sales issues are handled through Chatway first, and supporting materials can also be supplemented through [email protected] so the full order context and communication history remain clear.